The Havering Chamber is dedicated to respecting, safeguarding and preserving your privacy when visiting our website or communicating with us. This Privacy Notice explains what happens to any personal data that you provide to us, or that we collect from you by whatever means and informs you as to how we look after your personal data whenever you are in contact with us and tells you about your privacy rights and how the law protects you.
We do update this Policy from time to time so please do return and review this Policy regularly. For the purpose of the General Data Protection Rules (GDPR)”. The Privacy Notice is here on the website
WHO WE ARE
THE DATA WE COLLECT ABOUT YOU HOW IS YOUR PERSONAL DATA COLLECTED HOW WE USE YOUR PERSONAL DATA DISCLOSURES OF YOUR PERSONAL DATA DATA SECURITY DATA RETENTION YOUR LEGAL RIGHTS
1. IMPORTANT INFORMATION
The Purpose of this Privacy Notice is to give you information on how Havering Chamber collects and processes your personal data in various forms, including any data you may provide through the Chamber website. It is important that you read this Privacy Notice together with any other notices we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Notice supplements the other notices and is not intended to override them. We only collect data relating to individuals over 18 years of age.
2. WHO WE ARE
a. Data Controller Havering Chamber (collectively referred to as “we”, “us” or “our” in this Privacy Notice) is the Data Controller and is responsible for your personal data. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Chamber office.
b. Contact details Our full details are available on the Contact Us page.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 3. THE DATA WE COLLECT ABOUT YOU We may collect, use and store and transfer different kinds of personal data about you which is primarily used to enable us to provide our services to you and which we have grouped together follows: Personal data, or personal information, means any information about an individual, including imagery, from which that person can be identified. Identity Data includes name, address, title, information provided by you about your business, including SIC number and on occasions individuals and their details within your business Contact Data includes billing address, email address, telephone numbers including mobile Financial Data includes invoices and payment details. No financial information is shown on the website Profile Data includes any preferences, feedback and survey responses we may hold about you Usage Data includes information about how you use our website, e-mail and other services, including the use of different types of cookies Aggregated Data for any statistical or demographic data purpose. This may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users opening or responding to e-mails. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. We do not collect any Special Categories of Personal Data about you. This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Nor do we collect any information about criminal convictions and offences. If you fail to provide personal data where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time
4. HOW IS YOUR PERSONAL DATA COLLECTED
We use different methods to collect data from and about you including through: a. Direct interactions. You may give us your Identity and Contact Data by filling in forms, by giving us a business card or leaflet, or by corresponding with us by post, phone, e-mail, and the website or otherwise. This includes personal data you provide when you apply for our membership or services subscribe to our membership or publications request marketing to be sent to you enter a competition, promotion or survey give us some feedback
b. Indirect interactions. We may receive personal data about you from various third parties, namely Other Chambers of Commerce Event organisers which have a link to Havering Chamber
Other members of the Havering Chamber
5. HOW WE USE YOUR PERSONAL DATA We will only use your personal data when the law allows us to. The information that we collect and store relating to you is primarily used in the following circumstances: where we need to perform the contract we are about to enter into or have entered into with you or to provide you with information requested from us where we provide information on other products which we feel may be of interest to you where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interest where we need to comply with a legal or regulatory obligation to meet our contractual commitments to you where we need to notify you about any changes or improvements to our service or product, which may affect our service. Specifically: If you are a new member, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for. We do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email, imagery or text message. You have the right to withdraw consent to marketing at any time by contacting us. Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.
6. DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data: a. with the external parties set out below for the purposes set out in paragraph 5 above, namely: Other Chambers of Commerce Service suppliers, representatives and agents that we may use to make us more efficient, for example marketing agencies, typing services etc. Other legitimate purpose or vital interest, eg. in the case of a health emergency We do not allow third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. b. with the other members of Havering Chamber for the purposes set out below, namely: at networking events to provide a list of potential attendees on social media as imagery of Chamber events on the website, as part of the Members’ Directory We do not rely on consent as a legal basis for disclosure of your personal data on those occasions noted in paras. a. and b. above. You have the right to withdraw consent or to restrict processing to such disclosure at any time simply by contacting us.
c. Where we are legally required to disclose your information due to a request from legal agencies, for example to assist fraud prevention We require all third parties to respect the security of your personal data and to treat it in accordance with the law. It is unlawful for third parties, who are not members of the Chamber to lift member details from the website.
7. DATA SECURITY We are committed to protecting the data we hold about you and ensuring it is secure, private and confidential. We have put in place robust, physical, and managerial controls to protect the confidentiality, integrity and availability of information we hold about you and to prevent it from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know; they will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. We do not transfer your personal data outside the European Economic Area (EEA)
8. DATA RETENTION
How long will you use my personal data for? We will only retain your personal data for as long as necessary, a maximum of seven years, to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances you can ask us to delete your data: see Request erasure below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you 9. YOUR LEGAL RIGHTS Under certain circumstances, you have rights under data protection laws in relation to your personal data, known as YOUR LEGAL RIGHTS. You have the right to:
a. Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
b. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
c. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
d. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
e. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: if you want us to establish the data’s accuracy where our use of the data is unlawful but you do not want us to erase it; where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
f. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
g. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
h. Be informed whenever data is not processed or kept secure in accordance with these procedures, eg. in the case of a data breach where an individual member could be identified or put at risk.